Three Tests You Can Use to Gauge the Truthfulness of Online Alarmforce Complaints
Not all Alarmforce complaints you are likely to encounter on the Internet are truthful. Some are genuine, whereas others are untruthful. For the sake of introduction, we may briefly mention that Alarmforce is actually a home security system. It is quite popular in North America (the US and Canada), with millions of installations in those two countries. Like any other home security system, Alarmforce attracts complaints (some of which are quite bitter). Many people considering installing the said Alarmforce home security systems find it essential to browse through the websites where these complaints are posted. That is because they endeavor to figure out, through the information in such complaints, whether it would be advisable (or inadvisable) for them to buy the Alarmforce home security systems. But the fact that some of these complaints are untruthful complicates matters: as it would be unwise to rely on information contained in an untruthful complaint. That is what necessitates the development of a criterion through which the truthfulness of the complaints can be gauged. And in our view, there are at least three tests you can used to gauge the truthfulness of the online Alarmforce complaints – including:
1. The ‘vested interests’ test: this is where you try to understand who the authors of the complaints are, and whether they may be people who have an interest in portraying Alarmforce in a negative light for commercial gain. You come to learn that a good number of the Alarmforce complaints are, indeed, posted by people who sell competing home security systems. Those may be folks who want to dissuade people from buying Alarmforce, hence raising the probability of the people thus dissuaded buying the other home security systems they sell (rather than buying Alarmforce). But where the complaints happen to be authored by people who have absolutely no interest in portraying Alarmforce in bad light (and it can be hard to tell this), then such complaints are likely to be truthful.
2. The ‘authority’ test: this is where you try to understand whether the authors of the complaints are people who have actually used the Alarmforce home security system, or if they are hearsay writers. If they turn out to be people who haven’t used the Alarmforce system before, chances are that their complaints are hearsay, and you shouldn’t really take them seriously.
3. The ‘balance of arguments’ test: this is where you try to look at the substance of the complaints carefully, in order to understand whether the arguments in the complaints are balanced or not. In most cases, truthful complainants mention something about how the system was good for them, before turning to the negative aspects of it. But if you come across someone who goes on and on about the negative aspects, without mentioning the positive aspects, you may be looking at someone who is simply trying to ventilate. Worse still, it could be someone who is deliberately trying to portray Alarmforce negatively for commercial gain.